About Us

We're Here to Make Your NDIS Journey Easier

Connect Care Help Plus is a Melbourne-based NDIS plan management provider dedicated to supporting participants with clarity, care, and confidence. We believe managing your NDIS plan should be simple — not stressful.

Our Story

Connect Care Help Plus was founded with a simple mission: to make NDIS plan management genuinely helpful for participants and their families. We saw how confusing and time-consuming the financial side of the NDIS could be, and we knew there was a better way.

Based in Melbourne, we work with participants across Victoria to take the stress out of managing invoices, tracking budgets, and navigating the NDIS system. Our team brings together expertise in disability services, financial management, and genuine care for the people we support.

We're proud to support participants in achieving their goals and living their best lives.

Proudly serving participants across Melbourne, VIC

Our Values

Everything we do is guided by these core principles

Compassion

We genuinely care about the people we support. Every participant is treated with warmth, respect, and understanding.

Integrity

We are transparent, honest, and accountable in everything we do. Your trust means everything to us.

Inclusion

We celebrate diversity and believe everyone deserves equal access to quality support, regardless of their background.

Empowerment

We help participants understand their plans and make informed choices so they can live their best life.

Why Choose Connect Care Help Plus?

We go beyond the basics to provide support that truly makes a difference

Melbourne Based

Local team who understands the Melbourne disability support landscape.

Fast Invoice Processing

We process invoices quickly so your providers are always paid on time.

Clear Budget Tracking

Easy-to-understand statements so you always know where your funding stands.

Friendly Responsive Support

Real people who answer your calls and emails promptly and with care.

No Cost to You

Plan management is funded by the NDIS — there's no out-of-pocket cost.

Inclusive & Accessible

We support participants from all backgrounds and with all types of disabilities.

Your Choice, Your Control

We handle the admin while you stay in full control of your supports.

Our Commitment to You

We understand that every NDIS participant has unique goals, needs, and circumstances. That's why we take the time to get to know you and provide personalised support that fits your life — not a one-size-fits-all approach.

Whether you're new to the NDIS or have been a participant for years, we're here to make plan management as smooth and stress-free as possible. Your goals are our goals.

Get to Know Us Better

We'd love to have a chat and learn more about your NDIS goals. Reach out today — there's no obligation and no pressure.